Privacy Policy

This privacy policy describes how NPOSTS ADVERTISING SERVICES - FZCO ("nPosts.ai", "we", "our") collects, uses, and protects your personal information when you use our platform and services.

Data We Collect

Account Information

• Name and professional email address
• Company name or franchise network name
• Professional phone number
• Billing and payment information (processed by our partner Paddle)

Social Media Data

• Access to your network's Facebook, Instagram, and Google Business Profile pages, based on the permissions you grant us
• Content of posts created and scheduled through nPosts.ai
• Post performance metrics (views, clicks, engagement)

Usage Data

• Login and platform usage logs
• IP address and browser technical information
• Anonymized analytics data (via Google Analytics 4)

How We Use Your Data

• Provide and improve our automated publishing services
• Publish content on your social media pages according to your instructions
• Generate unique content variations to avoid duplicate content
• Send you communications related to your account and our services
• Ensure the security and proper functioning of the platform
• Comply with our legal and regulatory obligations

Sharing with Third Parties

We never sell your personal data. We only share your information with:

• Meta (Facebook/Instagram) — to publish content on your pages via official APIs
• Google — to manage your Google Business Profile listings via official APIs
• TikTok — to publish content on your accounts via official APIs
• Paddle — our payment processor (Merchant of Record) for billing
• Supabase — secure hosting of our database
• Vercel — hosting of our web application

Data Security

We implement appropriate technical and organizational measures to protect your data: encryption in transit (HTTPS/TLS), secure storage, strict access controls, and regular backups.

Data Retention

We retain your data as long as your account is active and you use our services. After account deletion, your personal data is deleted within 30 days, unless we are legally required to retain it.

Your Rights

In accordance with applicable regulations, you have the following rights:

• Right to access your personal data
• Right to rectify your data
• Right to delete your data (see our data deletion page)
• Right to data portability
• Right to object to the processing of your data
• Right to withdraw your consent at any time

To exercise these rights, contact us at contact@nposts.ai.

Cookies

We use essential cookies for the platform to function and analytics cookies (Google Analytics 4) to understand how our services are used. You can configure your cookie preferences on your first visit.

Children

Our services are intended for business professionals and are not directed at children under 16. We do not knowingly collect data from minors.

Changes

We may update this privacy policy. Any significant changes will be communicated to you by email or through the platform. The date of the last update is indicated at the top of this page.